Need Answers? We've Got You Covered!
Hey, welcome to our FAQ hub! It's your one-stop-shop for all things queries.
We've got the lowdown on the most asked questions, but if you're still scratching your head saying I need A's to my Q's, give us a shout at hello@wanderxwest.com. We're all about lending a solid helping hand!
FAQ
WHAT THE
WHAT PLATFORM DO YOU BUILD WEBSITES ON? We use Squarespace, Wix, and Showit. If you need a blog, it will be powered by WordPress, but your site will be hosted and customized on Squarespace, Wix, or Showit. Choose your preferred platform, and we'll design and hand it off to you or design within your account.
DOES THAT MEAN YOU'RE CODING ALSO? Typically, no coding is required due to the user-friendly platforms we use. However, we can add custom code for additional features if necessary.
DO YOU OFFER A PAYMENT PLAN? Absolutely! We offer flexible payment plans, including 50-50 or 40-30-30 splits. Let's discuss your needs and find the best plan for you. Interested? Let's talk! hello@wanderxwest.com
HOW LONG DO PROJECTS TAKE? Full branding package with a website: 4-6 weeks Custom web design or redesign (without branding): 3-4 weeks Template customization: 2-3 weeks SEO add-on implementation: 1 week But how long do projects really take? Factors like project scope, communication flow, content gathering, and branding needs all come into play - so, it can vary! However, if you're ready to dive in headfirst and stay responsive, we could definitely work faster in a shorter timline if that is what you need! No need to stress, though. I'll provide you with a detailed project outline, complete with all the due dates. That way, we're both on the same page and know exactly what's expected. Project timelines can vary based on scope, communication, content gathering, and branding needs. We'll provide a detailed project outline with due dates to keep us on track.
COULD MY WEBSITE DONE FASTER? Need your website sooner? We offer expedited services with rush charges or a 'website in a week' option. Let's discuss your needs and see what we can do!
WHAT ABOUT WEBSITE COPY & PHOTOGRAPHY? We need your content upfront to create the perfect layout. If writing isn’t your thing, our team of copywriters can help. Photos are crucial for your site's appeal. We recommend a brand photoshoot but can use placeholders if necessary.
HOW DOES THE PROCESS WORK FROM START TO FINISH? Application: Fill out an application. Initial Contact: We’ll discuss your project within 24 hours. Contract and Invoice: Once agreed, we’ll send over the contract and invoice. Project Board: We’ll use a project board to manage timelines and tasks. Wrap-up: A final call to review the site, provide a style guide, and ensure you’re comfortable with everything.
HOW DO I GET STARTED? Fill out the application on our website. We’ll review it and schedule a call to discuss your goals and kick off the project. https://www.wanderxwest.com/contact-us What if I still have questions? No worries at all! Just drop me a line at hello@wanderxwest.com, and I'll make sure to get back to you as soon as possible.
DO YOU PROVIDE ONGOING MAINTENENCE OR RETAINERS? Yes! We offer maintenance packages to help you keep your website updated. Ask about our design day rates or retainer packages for ongoing support.
For any additional questions email us at hello@wanderxwest.com